FREQUENTLY ASKED QUESTIONS

Who can enter the Promotion?

Australian residents who are aged 18 or over.

What do I need to purchase, and how much cash back will I receive?

Purchase an Eligible Product from the table below to receive its cashback value.

When is the Purchase Period?

The Purchase Period commences 1st March 2023 and ends at 11:59pm AEDT 30th April 2023.

When is the Claim Period?

The Claim Period commences 1st March 2023 and ends at 11:59pm AEDT 30th June 2023.

What do I need to purchase to claim the Bonus?

Purchase an eligible Bosch Kitchen Appliance from a participating retailer between 1st March 2023 and 30th April 2023 (inclusive).

How do I claim the Cashback?

Register your claim online at www.boschpromotion.com.au by 30th June 2023.

In order to obtain the Bonus, the Online Form must be completed in full and must state the purchased Eligible Product’s model number, serial number, invoice/receipt number, name and location of the store where the purchase was made, as well as the claimant’s nominated Australian bank account details. Claims must include a copy of the original invoice which clearly shows the Eligible Products purchased and paid for in full (balance owing $0) within the Promotional Period. Claims will not be accepted by post, email, fax or any other means.

How do I receive my Cashback?

The Bonus will be paid via Electronic Funds Transfer (EFT) into the claimant’s nominated Australian bank account within 60 days of validation of the claim, subject to the claimant’s completion of the Online Form.

Which purchases are not eligible?

Any project or commercial purchases, developments etc. (i.e. any similar arrangements other than personal renovations), trade seconds, scratch and dent stock, discount clearance outlet purchases, ex-display or used stock, lay-bys or similar arrangements (unless initiated and paid for in full during the Promotion Period), hire purchase or rental agreements, all purchases made directly from BSH Home Appliances Pty Ltd and refunded purchases.

Where can I find my serial number?

Click here for help.

I am having trouble entering the promotion, what could be wrong?

Ensure you have entered the correct information in all the fields on the entry form. If you have missed entering information or you have entered it incorrectly, please refer to the error messages that will appear when you try and submit your entry. You will not be able to submit your entry until all information has been correctly entered.

Who should I contact if I need further assistance?

For technical issues with the online claim, please contact our Customer Service Team on 1800 037 772 Monday-Friday 9am-5pm AEDT or enquiries@boschpromotion.com.au.

Where can I view the full Terms and Conditions?

View the full Terms and Conditions here.